"App settings"

In your settings, make sure that the application has access to Bluetooth, the camera and location!

To adjust your settings correctly, follow the steps explained below.

APPLE :
-> Go to your phone settings

-> Scroll down until you see the Equip's application

-> Allow Equip's application to access all settings. ALL buttons must be GREEN

ANDROID :

-> Go to your phone's settings

-> Select Apps

-> Scroll down until you see the Equip's application

-> Select Permissions

-> Allow the application to access the camera, surrounding devices and geolocation

Once the settings have been updated, go back to the application and try opening the door again.

If it still doesn't work! Move closer to the bottom locker and unlock the door!

Please note that when a station is in "Maintenance" mode, you cannot use it. We will do our best to get the station back into service as soon as possible.