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What should I do if I can't finish my session?
What should I do if I can't finish my session?
Written by Devops
Updated over a week ago

Encountering difficulties in ending your session can be frustrating, but don't worry! We're here to provide you with step-by-step instructions on how to successfully conclude your session using our Equip application.

From your application, when you see the timer counting down during your session, you can end it by clicking on the purple "End session" button :


Follow the tutorial and go to the next step by clicking on the purple "Next" button.


Return your equipment by clicking on the "Unlock" button and remove all your personal belongings from the locker.


Go on to the next step and take the validation photo directly from the application.

Once you have taken the photo, press the purple "Validate" button to end your session.


If you get an error message poping up, read the articles in the section "I get an error message in the application" by clicking on the links below:

We hope this guide has helped you navigate through the session closure process smoothly and effectively. At Equip, we are committed to providing you with a seamless user experience, and our team is here to support you every step of the way. If you have any further questions or concerns, please don't hesitate to contact us.

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