Skip to main content
All CollectionsI'm getting an Error message
"Reset the station by pressing the button under the station"
"Reset the station by pressing the button under the station"
Damien Conrad avatar
Written by Damien Conrad
Updated yesterday

If reprogramming your settings doesn’t resolve the issue, you may need to physically reset the station to unlock the door for accessing or returning your equipment at Multisport and Padel Stations.

If you receive a “Bluetooth signal is weaker than usual” error message, check this article first. If the issue persists, you can try resetting the station as a last resort.

You will find a GREY button under the station that you need to press.​

Capture d’écran 2023-08-23 à 14.21.41.png

Once you have pressed the button:

  • Exit the Equip application by removing the application from your background.

  • Relaunch the Equip application and try to open the door once again.

Enjoy your session !


Need Help?

Reach out to us via our ChatBot in the app!

Call us

Did this answer your question?