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"You need to get closer to the station"
Damien Conrad avatar
Written by Damien Conrad
Updated this week

Make sure in your settings that the app has access to Bluetooth, camera and location.

This is why we need access to your information:

  • We use your location to check that you are close to the station.

  • We use your Bluetooth to connect your phone to the station and open the locker.

  • We use your camera to record the pick-up and return of equipment.

If you have a Bluetooth connectivity problem, please click here.

We're sorry for the inconvenience and if you need additional assistance, feel free to contact our customer support at [email protected].

Enjoy your session!

Call us :
๐Ÿ‡จ๐Ÿ‡ญ +41 21 539 16 49 [CH]
๐Ÿ‡ซ๐Ÿ‡ท +33 1 59 13 02 68 [FR]
๐Ÿ‡ฎ๐Ÿ‡ช +45 52 51 65 76 [IRL]
๐Ÿ‡ฌ๐Ÿ‡ง +44 14 83 96 72 79 [UK]
๐Ÿ‡ณ๐Ÿ‡ฑ +31 970 1025 9189 [NL]

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