If you receive the error message “Operation Time Out,” this usually indicates a weak network or internet connection, either from your phone or the station.
What to Do?
Check Your Connection: Ensure you have a stable network or Wi-Fi signal. You may also try moving to a different location to improve the connection.
Wait and Try Again: Wait a few moments, then continue the process until the signal successfully goes through. This step is important to ensure your session is properly recorded.
Restart the App: If the issue persists, restart the app and try again.
If the message continues to appear, please feel free to contact our customer support team at [email protected]. We’re here to help!
Enjoy your session !
Call us :
🇨🇭 +41 21 539 16 49 [CH]
🇫🇷 +33 1 59 13 02 68 [FR]
🇮🇪 +45 52 51 65 76 [IRL]
🇬🇧 +44 14 83 96 72 79 [UK]
🇳🇱 +31 970 1025 9189 [NL]