At Equip, we understand that plans can change, and we're here to make the process of canceling or modifying your reservation as seamless as possible. Whether you need to adjust your schedule or make room for new adventures, we've got you covered.
You can easily cancel a reservation directly from the Equip app. Simply navigate to your upcoming reservations, select the booking you wish to cancel, and follow the prompts to confirm. Rest assured that your refund will be processed within 1 to 10 days, depending on your payment method.
To modify a reservation, please contact one of our agents with the following information:
The resort concerned
Your user name
The new timetable for your booking
At Equip, we believe in flexibility and convenience. Whether you're adjusting your plans or embarking on new adventures, we're here to support you every step of the way. If you encounter any difficulties or have questions about canceling or modifying your reservation, don't hesitate to contact us. Your satisfaction is our top priority, and we're committed to ensuring that your experience with Equip is nothing short of exceptional.
If you need any additional assistance, feel free to contact our customer support at [email protected].