Equip Sport

You might encounter some issues when returning your equipment, but no worries!

You receive an error message like “Operation Time Out,” click <a href="https://support.equip.app/en/articles/10130173-operation-timed-out">here</a>.

You see an error such as “Bluetooth signal is weaker than usual,” click <a href="https://support.equip.app/en/articles/9979179-the-bluetooth-signal-is-weaker-than-usual">here</a>.

- You receive an error message like “Operation Time Out,” click <a href="https://support.equip.app/en/articles/10130173-operation-timed-out">here</a>.
- You see an error such as “Bluetooth signal is weaker than usual,” click <a href="https://support.equip.app/en/articles/9979179-the-bluetooth-signal-is-weaker-than-usual">here</a>.

If you’re unable to unlock the locker door to end your session, please contact one of our agents right away.

What to do when the locker will not open at the moment of returning your equipment.

The door won't open when I return my equipment

Contact our customer service by downloading our application <a href="https://apps.apple.com/fr/app/equip-sport/id1606352048" target="_blank" rel="nofollow noopener noreferrer">here</a> and chat with us on ou Chatbot!

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