Equip Sport

You might encounter some issues when returning your equipment, but no worries!

You receive an error message like “Operation Time Out,” click <a href="https://intercom.help/equip-sport/en/articles/10130173-operation-timed-out" rel="nofollow noopener noreferrer" target="_blank">here</a>.

You see an error such as “Bluetooth signal is weaker than usual,” click <a href="https://intercom.help/equip-sport/en/articles/9979179-the-bluetooth-signal-is-weaker-than-usual" rel="nofollow noopener noreferrer" target="_blank">here</a>.

- You receive an error message like “Operation Time Out,” click <a href="https://intercom.help/equip-sport/en/articles/10130173-operation-timed-out" rel="nofollow noopener noreferrer" target="_blank">here</a>.
- You see an error such as “Bluetooth signal is weaker than usual,” click <a href="https://intercom.help/equip-sport/en/articles/9979179-the-bluetooth-signal-is-weaker-than-usual" rel="nofollow noopener noreferrer" target="_blank">here</a>.

If you’re unable to unlock the locker door to end your session, please contact one of our agents right away.

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Reach out to us via our ChatBot in the app!

The door won't open when I return my equipment

Contact our customer service by downloading our application <a href="https://apps.apple.com/fr/app/equip-sport/id1606352048" target="_blank" rel="nofollow noopener noreferrer">here</a> and chat with us on ou Chatbot!

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