We recommend not leaving personal items in the locker when using our equipment. However, if you accidentally close the locker with your belongings inside, here’s what to do to retrieve them:
Make a New Reservation: You can start a new reservation to reopen the locker. This option is quick and can be done directly through the app.
Ask for Help Nearby: If your phone is locked inside the locker, try asking someone nearby to use the app to open it.
Contact Support: If these options don’t work, please reach out to our team immediately at [email protected]. We’ll help you get your belongings back.
If you need any additional assistance, feel free to contact our customer support at [email protected].
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