If you’re using our application to rent and return equipment, it’s essential to follow the correct process to ensure smooth and accurate session tracking. One key step is taking a return photo when placing the equipment back in the locker. This article explains why this step is important and how to avoid issues related to unverified returns.
To make returning equipment through our app easy, just follow these simple steps:
Return the equipment to the locker
After use, place the equipment in the designated locker, securely and neatly.
Take a photo of the return
The app will prompt you to take a photo once the equipment is in the locker. This photo serves as proof of return and ensures your session is closed.
Submit the photo to confirm session end
Upload the photo in the app to officially close the rental session.
What if you forget the photo?
Without a photo, your session may stay open, and you could receive reminders. Simply contact customer support, and our team can verify the return and close the session manually.
Best Practices:
Always take a return photo.
Ensure the equipment is securely placed in the locker.
Contact support if you need assistance.
Following these steps ensures a smooth and quick experience. For any additional help, reach out to us at [email protected].
Enjoy your session!
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