Hello,
Thank you for contacting us !
If the door or locker does not close properly, it is most likely due to a damaged or bent hook.
Here’s how to fix it :
Bring the appropriate tools : you will need a screwdriver
Unscrew the defective hook : carefully remove the old hook from the door
Replace it with a new hook : position the new hook properly and screw it tightly
After this operation, the locker should close and lock properly again.
If you need a visual reference, please check the image provided (hook example).
If the problem persists after replacement, feel free to reach out to us again !
Thanks a lot for your cooperation and your help keeping the stations in good condition.