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I've got a problem with the station or the equipment! What should I do?
Stand Up Paddle: The door won't open when removing the equipment. What should I do?
Stand Up Paddle: The door won't open when removing the equipment. What should I do?
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Written by Devops
Updated over a week ago

Read and accept the general terms and conditions of use. Then click on the "Next" button


This will take you to the instructions for your session. Read the procedure and click on the "Next" button.


The door will only unlock after the fourth step via Bluetooth when you click on the "Start your session" button.

If the door is not open and you get an error message, read the articles in the section "I get an error message in the application" by clicking on the links below: https://support.equip.app/hc/fr/sections/13084263701533-J-ai-un-message-d-erreur-dans-l-application-

If the door is not open and you do NOT get an error message, contact one of our agents.

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