Having trouble renting your Stand Up Paddle equipment? Don't worry, we're here to help. Consult the guide below to solve the most common problems and enjoy your experience with peace of mind. Thank you for your patience and sorry for the inconvenience!

Read and accept the general terms and conditions of use. Then click on the "Next".

This will take you to the instructions for your session. Read the procedure and click on the "Next".

The door will only unlock after the fourth step via Bluetooth when you click on the "Start your session".

If you receive a “Bluetooth signal is weaker than usual” message, please see the article here, and if you receive a “”Allow the Equip application to use Bluetooth” message, please see the article here.