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The station or the locker is broken

What to report to us, and how, when a station is damaged.

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Written by Operations Equip

If a station or a locker door is broken we would appreciate if you contact our customer support immediately via our ChatBot.


When contacting one of our agents, please provide the following information:

  • The name of the station on the application.

  • If the station has been vandalised.

  • The locker number, as shown in the app.

  • A photo or a video of the problem.

If you have any other information, please don't hesitate to let us know !

Enjoy your session!


Need Help?

Reach out to us via our ChatBot in the app!

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