Skip to main content
All CollectionsI'm having trouble starting my reservation
What should I do if the door is broken ?
What should I do if the door is broken ?
Damien Conrad avatar
Written by Damien Conrad
Updated this week

If a station door is broken we would appreciate if you contact our customer support immediately [email protected].


When contacting one of our agents, please provide the following information:

  • The name of the station concernedΒ 

  • The number of the door concerned

  • A photo of the door broken

If you have any other information, please don't hesitate to let us know !

If you need any additional assistance, feel free to contact our customer support at [email protected].

Enjoy your session !

Did this answer your question?