For all refund requests, please contact one of our agents, giving the following information
- the e-mail address linked to your Equip account
- the station concerned by the refund
- the reason for the refund request
Please note that Equip only refunds reservations at Equip resorts. Any damage caused during a reservation related to personal equipment such as breakage or loss is the responsibility of the user
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Message us on WhatsApp: +41 76 351 15 85
Call us: +41 21 539 16 49
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